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Other banking and insurance
64 records Theme: Banking and insurance · Generated from this page's data. Click a name to open its panel on the Established firms page. Records resting on one source are tagged "one source".| Record | What it is | Place | Links | Confidence |
|---|---|---|---|---|
| AI Control Tower and AI Safety team (Standard Chartered)Networks, bodies, events and media | Standard Chartered's central register and team that oversee every AI system the bank runs. | sc.com/en/about/innovation/artificial-intelligen | one source | |
| AI Factory (Standard Chartered)Chips, models and products | Standard Chartered's internal system for taking AI tools into production across the bank. | sc.com/en/about/innovation/artificial-intelligen | one source | |
| AI Learning Hub (Standard Chartered)Schemes, programmes and AI lines | Standard Chartered's AI training platform for staff. | sc.com/en/about/innovation/artificial-intelligen | one source | |
| AI Markets (HSBC)Chips, models and products | HSBC service for investors that uses natural language processing to search market data and analysis. | hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai | one source | |
| Arrow Global Group and HarveyPartnerships and contracts | Investment manager Arrow Global Group is listed by Harvey as a customer of its legal AI platform. | harvey.ai/customers | one source | |
| aXess AI platform (Standard Chartered)Chips, models and products | Standard Chartered's in-house platform for AI agent workflows and multi-step automation. | sc.com/en/about/innovation/artificial-intelligen | one source | |
| Citizen AI (Hiscox employee-built AI agents)Schemes, programmes and AI lines | Hiscox programme, called Citizen AI, in which staff build their own AI agents with Microsoft Copilot Studio, governed through Agent 365. | ukstories.microsoft.com/features/let-the-people- | one source | |
| Colleague AI Agent (Barclays)Chips, models and products | Barclays AI agent inside its staff productivity app that handles employee self-service, built with Microsoft 365 Copilot. | ukstories.microsoft.com/features/barclays-rolls- | one source | |
| Colleague Front Door (Barclays)Chips, models and products | Barclays staff dashboard of AI agents and personalised search, accessed through Microsoft Viva. | ukstories.microsoft.com/features/barclays-rolls- | one source | |
| ComAmplifier (HSBC)Chips, models and products | HSBC marketing copy tool extended, with Capgemini, into a set of AI agents that draft copy, images and approvals on Google Cloud. | cloud.google.com/transform/101-real-world-genera | one source | |
| Cora Spending Chat (NatWest)Chips, models and products | Feature of NatWest's Cora assistant that answers questions about a customer's own spending; in beta. beta | natwestgroup.com/who-we-are/about-natwest-group/ | one source | |
| Generation Investment Management and HarveyPartnerships and contracts | Investment firm Generation Investment Management is listed by Harvey as a customer of its legal AI platform. | harvey.ai/customers | one source | |
| Hiscox AI lead underwriting model (Google Cloud)Chips, models and products | Hiscox model built on BigQuery and Vertex AI that cuts quoting for complex risks from three days to minutes. | cloud.google.com/transform/101-real-world-genera | one source | |
| Hiscox and Microsoft 365 CopilotPartnerships and contracts | Hiscox gave Microsoft 365 Copilot to staff in 14 countries to speed claims work. | microsoft.com/en-us/microsoft-cloud/blog/2025/07 | one source | |
| Howden Resilience Laboratory (Microsoft)Networks, bodies, events and media | Insurance broker Howden's lab, supported by Microsoft, for measuring and modelling climate risk. | ukstories.microsoft.com/features/howden-launches | one source | |
| HSBC AI AcademySchemes, programmes and AI lines | HSBC staff training programme in AI skills, from beginner to advanced. | hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai | one source | |
| HSBC AI Global Tactical Index (HSBC AIGT)Chips, models and products | Investment index run by an AI system on AWS that shifts allocations across global assets. | Outside the UK | about.us.hsbc.com/newsroom/press-releases/hsbc-l | one source |
| HSBC AI Review Councils and Group AI Review CommitteeNetworks, bodies, events and media | HSBC governance bodies that review AI use across the bank. | hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai | one source | |
| HSBC and GitHub CopilotPartnerships and contracts | HSBC gives GitHub Copilot to 39,000 developers worldwide; 87% use it. | ukstories.microsoft.com/features/london-tech-wee | one source | |
| HSBC and Google Cloud AI banking partnershipPartnerships and contracts | Multi-year deal for Google Cloud to help HSBC build and run AI tools across the bank worldwide; no value disclosed. | hsbc.com/news-and-views/news/media-releases/2026 · hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai | verified | |
| HSBC and Harvey legal AI pilotPartnerships and contracts | HSBC's group legal team piloting Harvey's legal AI platform. pilot | hsbc.com/news-and-views/news/media-releases/2026 | one source | |
| HSBC and Lloyds trade finance AI agent proof of concept (Microsoft)Partnerships and contracts | Microsoft-led trial with HSBC and Lloyds in which AI agents inside ERP systems read letters of credit. pilot | microsoft.com/en-us/microsoft-cloud/blog/banking | one source | |
| HSBC Global AI Centre of Excellence (Singapore)Networks, bodies, events and media | HSBC unit being set up in Singapore to build AI tools for use across the group; due to open in the second half of 2026. announced | Singapore | hsbc.com/news-and-views/news/hsbc-news-archive/h · hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai | verified |
| HSBC Principles for the Ethical Use of Data and AISchemes, programmes and AI lines | HSBC's group standards for how it uses data and AI. | hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai | one source | |
| KAI (1st Central conversational assistant)Chips, models and products | 1st Central's AI assistant that handles purchases, questions, policy changes and account management at any hour. | ukstories.microsoft.com/features/1st-central-lau | one source | |
| L&G AI customer service platform (Dynamics 365 Contact Centre)Chips, models and products | L&G retail customer service platform built on Microsoft Dynamics 365 Contact Centre, with Copilot handling admin. | ukstories.microsoft.com/features/how-lg-is-reinv | one source | |
| L&G AI for Business Value programme (with Multiverse)Schemes, programmes and AI lines | A 13-month AI apprenticeship run with Multiverse that teaches 50 L&G staff to build AI strategies with the firm's own tools. | Companies House · group.legalandgeneral.com/newsroom/press-release | one source | |
| L&G co-led investment in Ultromics (AI cardiology)Investors and funds | L&G's venture investors co-led a funding round for Ultromics, an Oxford company using AI to spot heart failure on heart scans. | Companies House · group.legalandgeneral.com/en/newsroom/press-rele · find-and-update.company-information.service.gov. | one source | |
| Lloyds Banking Group and GitHub CopilotPartnerships and contracts | Lloyds engineers use GitHub Copilot to work on unfamiliar code. | ukstories.microsoft.com/features/lloyds-banking- | one source | |
| Lloyds Banking Group and Google Cloud Vertex AIPartnerships and contracts | Lloyds uses Google's Vertex AI to run machine-learning work for more than 300 data scientists and AI developers. | cloud.google.com/transform/101-real-world-genera | one source | |
| Lloyds Banking Group Copilot Early Access Programme and "flight-instructor" networkSchemes, programmes and AI lines | Lloyds staff programme for rolling out Microsoft 365 Copilot, backed by 1,000 volunteer coaches and weekly "promptathons". | ukstories.microsoft.com/features/lloyds-banking- | one source | |
| Markerstudy claims call-summary appChips, models and products | Markerstudy Group app, built on Azure OpenAI, that summarises claims-department calls. | microsoft.com/en-us/microsoft-cloud/blog/2025/07 | one source | |
| Motivo (1st Central agentic AI motor insurance)Chips, models and products | Motor insurance product co-developed by 1st Central Group and Microsoft and run by AI agents; sold only through Confused.com at launch. | ukstories.microsoft.com/features/1st-central-lau · ukstories.microsoft.com/features/1st-centrals-pi | lab's own pages | |
| Nationwide and Microsoft AI collaborationPartnerships and contracts | Nationwide is moving data onto Azure and Databricks, using Microsoft 365 Copilot, and has about 2,500 engineers on GitHub Copilot. | ukstories.microsoft.com/features/nationwide-buil · ukstories.microsoft.com/tag/copilot/page/2/ | verified | |
| Nationwide customer letter drafting (Azure OpenAI GPT-4)Chips, models and products | Nationwide uses GPT-4 in Azure OpenAI to help draft letters to customers. | ukstories.microsoft.com/features/nationwide-buil | one source | |
| NatWest AI and Data Ethics accreditation and Code of ConductSchemes, programmes and AI lines | NatWest staff training and code on ethical use of AI and data, rolled out to about 60,000 colleagues. | natwestgroup.com/who-we-are/about-natwest-group/ | one source | |
| NatWest AI for financial market behaviour (Microsoft)Chips, models and products | NatWest used Microsoft AI to model how financial markets behave. | ukstories.microsoft.com/features/natwest-is-usin | one source | |
| NatWest and Google AI support for start-upsPartnerships and contracts | NatWest and Google offer AI tools and training to UK entrepreneurs. | natwestgroup.com/news-and-insights/news-room/pre · natwestgroup.com/who-we-are/about-natwest-group/ | verified | |
| NatWest and Microsoft Copilot ChatPartnerships and contracts | NatWest staff use Microsoft Copilot Chat as an everyday AI tool. | natwestgroup.com/news-and-insights/latest-storie | one source | |
| NatWest and Serene vulnerable-customer AIPartnerships and contracts | NatWest holds a minority stake in fintech Serene and is testing AI with it to spot customers who need extra support. | natwestgroup.com/who-we-are/about-natwest-group/ · natwestgroup.com/news-and-insights/latest-storie | verified | |
| NatWest and University of Edinburgh Responsible AI trainingPartnerships and contracts | NatWest's Responsible AI training for staff, run with the University of Edinburgh. | Scotland | natwestgroup.com/news-and-insights/latest-storie | one source |
| NatWest Chief AI Research OfficeNetworks, bodies, events and media | NatWest unit working on advanced AI capabilities. | natwestgroup.com/news-and-insights/latest-storie | one source | |
| NatWest Fraud Triage Agent (Cora)Chips, models and products | AI agent inside Cora that handles fraud reports from NatWest credit card customers. | natwestgroup.com/who-we-are/about-natwest-group/ | one source | |
| NatWest Group and AWS generative AI collaborationPartnerships and contracts | NatWest and Amazon Web Services agreed to build AI products together on models available through Amazon Bedrock. | natwestgroup.com/news-and-insights/news-room/pre | one source | |
| NatWest home-buying guidance in ChatGPTChips, models and products | NatWest app inside ChatGPT that lets users explore buying or remortgaging options. | natwestgroup.com/news-and-insights/news-room/pre · natwestgroup.com/who-we-are/about-natwest-group/ | lab's own pages | |
| NatWest in the FCA Live AI Testing programmeSchemes, programmes and AI lines | NatWest was an early participant in the Financial Conduct Authority's live testing of AI in financial services. | natwestgroup.com/news-and-insights/latest-storie | one source | |
| NatWest Spending Insights voice assistantChips, models and products | Voice-enabled AI agent that talks customers through their spending; about to be tested (may be the same feature as Cora Spending Chat). pilot | natwestgroup.com/who-we-are/about-natwest-group/ | one source | |
| Penelope, Alf and Sam complaint-handling agents (Yorkshire Building Society)Chips, models and products | Three YBS AI agents: one drafts complaint replies, one searches policies and past cases, one summarises long complaints. | ukstories.microsoft.com/features/how-yorkshire-b | one source | |
| Placing Platform Limited (PPL) trading platform and data hubChips, models and products | Insurance trading platform and data hub for the London market, built on Microsoft technology and linked to Microsoft 365 Copilot and Fabric. | microsoft.com/en-us/microsoft-cloud/blog/2025/07 · ukstories.microsoft.com/tag/ai/page/7/ | lab's own pages | |
| Project Eduverse (SC Ventures, Standard Chartered)Chips, models and products | AI learning platform built by Standard Chartered's SC Ventures with INSEAD on Microsoft technology. | microsoft.com/en-us/microsoft-cloud/blog/2025/07 | one source | |
| Q (Skipton multi-agent retrieval chatbot)Chips, models and products | Skipton Building Society chatbot of several AI agents that finds internal information; built by two staff engineers on Azure Foundry. | ukstories.microsoft.com/features/mutual-benefit- | one source | |
| Quilter and Microsoft 365 CopilotPartnerships and contracts | Wealth manager Quilter adopted Microsoft 365 Copilot for its teams. | microsoft.com/en-us/microsoft-cloud/blog/2025/07 | one source | |
| RAISE responsible AI process (Hiscox)Schemes, programmes and AI lines | Hiscox's process for checking higher-risk uses of AI before they go ahead. | ukstories.microsoft.com/features/let-the-people- | one source | |
| SC GPT (Standard Chartered)Chips, models and products | Standard Chartered's in-house generative AI tool for staff, launched in 41 markets for more than 70,000 employees. | sc.com/en/press-release/standard-chartered-rolls · sc.com/en/about/innovation/artificial-intelligen | lab's own pages | |
| Skipton Building Society and Microsoft AIPartnerships and contracts | Skipton Building Society rolled out Copilot Enterprise (80% of staff using it by July 2026) with people kept in charge of decisions. | ukstories.microsoft.com/features/mutual-benefit- | one source | |
| Standard Chartered and A*STAR AI innovation labPartnerships and contracts | Joint AI innovation lab between Standard Chartered and Singapore's A*STAR research agency. | Singapore | sc.com/en/about/innovation/artificial-intelligen | one source |
| Standard Chartered Responsible AI standard and AI CouncilSchemes, programmes and AI lines | Bank-wide rules for ethical AI use, set up in 2021 and overseen by an internal AI Council. | sc.com/en/news/corporate-investment-banking/bank | one source | |
| Standard Chartered use of Claude Code and GitHub Copilot (Anthropic models)Partnerships and contracts | Standard Chartered developers use GitHub Copilot running Anthropic models, and Claude Code, for coding and testing. | sc.com/en/about/innovation/artificial-intelligen | one source | |
| Standard Chartered Wealth Management FX Intelligent ExpertChips, models and products | AI-generated video column giving foreign-exchange insights to Standard Chartered wealth clients. | sc.com/en/press-release/standard-chartered-launc | one source | |
| Standard Chartered, founding member of the UK Sovereign AI Industry forumSchemes, programmes and AI lines | Standard Chartered is one of the founding members of an industry forum on UK sovereign AI. | sc.com/en/news/corporate-investment-banking/bank | one source | |
| Talk to Data (Nationwide)Chips, models and products | Nationwide tool that lets executives ask questions of company data in plain language; rolled out to 70–80 senior staff. | ukstories.microsoft.com/features/nationwide-buil | one source | |
| Wise Assistant and Wise's AI use in fraud and money-laundering checksChips, models and products | The money-transfer company runs an AI customer-help assistant and uses AI and machine learning to detect fraud and money laundering and to manage its cash. | wise.com/help/articles/7jcLdjhSCCnzEM5kr8KftY/ho · owners.wise.com/investor-topics | one source | |
| Yorkshire Building Society and Microsoft AIPartnerships and contracts | Yorkshire Building Society is moving customer service to Microsoft Dynamics 365 Contact Centre and uses Copilot, Fabric and Purview. | ukstories.microsoft.com/features/how-yorkshire-b | one source | |
| Yorkshire Building Society Data and AI AcademySchemes, programmes and AI lines | YBS staff training academy in data and AI, launched April 2024. | ukstories.microsoft.com/features/how-yorkshire-b | one source |