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Free to every local planning authority in England. The June 2025 alpha evaluation reported 100 per cent extraction of expected text fields, dates correct 94 per cent of the time, 90 per cent of traced boundaries at 0.8 Intersection over Union, and 82 per cent of boundary centres within 10 per cent of the true shape's diameter; a task taking an officer 1–2 hours took under three minutes for about 10p. 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Officers make every decision. After trials in Barnet, Camden and Dorset, it moves into a 12-month beta on live applications, with 12 more councils onboarded in three cohorts (15 in total), and the government intending to make it available to every council in England by the end of 2027. Early testing cut time on key tasks by 58%, and Google DeepMind reports officers approved more than 70% of the tool's reports with no edits.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-11-01","website":[],"sources":["https://www.gov.uk/government/news/faster-planning-decisions-as-new-rules-and-ai-tackle-delays","https://deepmind.google/blog/speeding-up-planning-decisions-with-ai/","https://www.gov.uk/government/news/ai-tool-to-slash-planning-decision-times-as-government-accelerates-push-to-build-15-million-homes","https://ai.gov.uk/our-work/planning"],"source_quotes":[{"url":"https://www.gov.uk/government/news/faster-planning-decisions-as-new-rules-and-ai-tackle-delays","quotes":["Following a successful trial in Camden, Barnet and Dorset Councils, the tool will now expand to 15 councils for 12 months, with the government intending to make it available to every council in England by the end of 2027.","PlanAssist is the name now given to the AI prototype announced in June 2026","Early testing cut time spent on key planning tasks by 58%"],"accessed":"2026-10-31","secondary":false,"raw":""},{"url":"https://deepmind.google/blog/speeding-up-planning-decisions-with-ai/","quotes":["PlanAssist is now moving into a 12-month Beta phase using live applications, starting with a subset of councils. 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It sets rules for how parties may use AI in evidence submitted to it.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/organisations/planning-inspectorate","https://www.gov.uk/government/organisations#ministry-of-housing-communities-local-government"],"source_quotes":[{"url":"https://www.gov.uk/government/organisations/planning-inspectorate","quotes":["deals with planning appeals, national infrastructure planning applications, examinations of local plans"],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/government/organisations#ministry-of-housing-communities-local-government","quotes":["Executive agency"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"unit","depts":[{"dept":"Planning Inspectorate","div":"planning-inspectorate"}],"colleges":[{"college":"Planning Inspectorate","kind":"hosted"}],"directorate":"Planning Inspectorate","previous_parent":null,"parent_changed":null,"head":"Graham Stallwood, Chief Executive; Ben Alexander, Chair; Rachel Graham, Chief Digital and Information Officer","established":null,"location":"Planning Inspectorate, c/o QUADIENT, 69 Buckingham Avenue, Slough, SL1 4PN (correspondence address as published)","money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["planning and housing","regulation and standards"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"MHCLG","ids":[]},{"kind":"related","target":"GOV-MHCLG-018","ids":["GOV-MHCLG-018"]}],"div_label":"Planning Inspectorate","degree":1,"related_ids":["GOV-MHCLG-018"]},{"id":"GOV-MHCLG-018","name":"Use of artificial intelligence in casework evidence (Planning Inspectorate guidance)","type":"Rules and law","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"current","status":"current — 2026-09-29 (last updated)","function":"Guidance requiring anyone submitting evidence to the Inspectorate to declare where AI created or substantially changed content and what checks were made; LPAs using AI summaries must still supply originals; improper use may count as unreasonable behaviour for costs.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/guidance/use-of-artificial-intelligence-in-casework-evidence","https://www.gov.uk/guidance/using-digital-tools-to-support-site-identification-and-assessment"],"source_quotes":[{"url":"https://www.gov.uk/guidance/use-of-artificial-intelligence-in-casework-evidence","quotes":["It is your responsibility to ensure that the information generated is accurate and appropriate.","improper use could be at risk of being found as an example of unreasonable behaviour"],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/guidance/using-digital-tools-to-support-site-identification-and-assessment","quotes":["using AI when handling evidence and casework"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"rule","depts":[{"dept":"Planning Inspectorate","div":"planning-inspectorate"}],"colleges":[{"college":"Planning Inspectorate","kind":"hosted"}],"directorate":"Planning Inspectorate","previous_parent":null,"parent_changed":null,"head":null,"established":"2024-09-06 (published); updated 2026-09-29","location":null,"money":null,"supplier_id_guess":null,"system":null,"rule":{"kind":"guidance","stage":"in force","stage_date":"2026-09-29","sponsor":"Planning Inspectorate","applies_to":"appellants, local planning authorities and other parties in planning casework"},"topics":["planning and housing","regulation and standards"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"GOV-MHCLG-017","ids":["GOV-MHCLG-017"]}],"div_label":"Planning Inspectorate","degree":2,"related_ids":["GOV-MHCLG-017","GOV-MHCLG-032"]},{"id":"GOV-MHCLG-019","name":"Homes England","type":"Units and teams","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"current","status":"current — 2026-10-28","function":"The government's housing and regeneration agency (executive non-departmental public body). No AI programme is published on its GOV.UK page; included as a sponsored body for completeness.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/organisations/homes-england"],"source_quotes":[{"url":"https://www.gov.uk/government/organisations/homes-england","quotes":["the government's housing and regeneration agency","executive non-departmental public body"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"unit","depts":[{"dept":"Homes England","div":"homes-england"}],"colleges":[{"college":"Homes England","kind":"hosted"}],"directorate":"Homes England","previous_parent":null,"parent_changed":null,"head":"Amy Rees CB, Chief Executive Officer; Pat Ritchie CBE, Chair","established":null,"location":null,"money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["planning and housing"],"confidence":"single_source","confidence_raw":"single_source","one_source":true,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"MHCLG","ids":[]}],"div_label":"Homes England","degree":0,"related_ids":[]},{"id":"GOV-MHCLG-020","name":"Building Safety Regulator","type":"Regulator actions","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"current","status":"current — 2026-01-27","function":"Regulates higher-risk buildings in England and works on built-environment competence. Became a standalone executive non-departmental public body in January 2026 as a step towards a single construction regulator (consultation outcome \"Single construction regulator prospectus\", July 2026).","composition":"","parent":"MHCLG (previous: within the Health and Safety Executive — not verified on the pages opened; parent_changed: 2026-01-27 standalone announcement)","parent_research":"MHCLG (previous: within the Health and Safety Executive — not verified on the pages opened; parent_changed: 2026-01-27 standalone announcement)","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/organisations/building-safety-regulator","https://www.gov.uk/api/search.json?q=artificial+intelligence&filter_organisations=ministry-of-housing-communities-local-government&order=-public_timestamp&count=50&fields=title,link,public_timestamp,format"],"source_quotes":[{"url":"https://www.gov.uk/government/organisations/building-safety-regulator","quotes":["BSR becomes standalone body in landmark step towards single construction regulator","an executive non-departmental public body"],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/api/search.json?q=artificial+intelligence&filter_organisations=ministry-of-housing-communities-local-government&order=-public_timestamp&count=50&fields=title,link,public_timestamp,format","quotes":["Single construction regulator prospectus","BSR to introduce more proportionate and targeted approach for higher-risk building assessments"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"reg","depts":[{"dept":"Building Safety Regulator","div":"building-safety-regulator"}],"colleges":[{"college":"Building Safety Regulator","kind":"hosted"}],"directorate":"Building Safety Regulator","previous_parent":null,"parent_changed":null,"head":"Charlie Pugsley KFSM, Acting Chief Executive Officer; Lord Andrew Roe KFSM, Chair","established":"GOV.UK page first published 19 December 2025","location":null,"money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["planning and housing","regulation and standards","safety and security"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"MHCLG","ids":[]},{"kind":"related","target":"GOV-MHCLG-016","ids":["GOV-MHCLG-016"]},{"kind":"succeeded_by","target":"single construction regulator (planned)","ids":[]}],"div_label":"Building Safety Regulator","degree":1,"related_ids":["GOV-MHCLG-016"]},{"id":"GOV-MHCLG-021","name":"Regulator of Social Housing","type":"Regulator actions","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"current","status":"current — 2026-10-22","function":"Regulates registered providers of social housing in England. No AI content on its GOV.UK page; included as the sector regulator whose landlords deploy AI (see Housing Ombudsman record).","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/organisations/regulator-of-social-housing"],"source_quotes":[{"url":"https://www.gov.uk/government/organisations/regulator-of-social-housing","quotes":["an executive non-departmental public body, sponsored by the Ministry of Housing, Communities and Local Government."],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"reg","depts":[{"dept":"Regulator of Social Housing","div":"regulator-of-social-housing"}],"colleges":[{"college":"Regulator of Social Housing","kind":"hosted"}],"directorate":"Regulator of Social Housing","previous_parent":null,"parent_changed":null,"head":"Jonathan Walters, Chief Executive; Bernadette Conroy, Chair","established":null,"location":null,"money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["planning and housing","regulation and standards"],"confidence":"single_source","confidence_raw":"single_source","one_source":true,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"MHCLG","ids":[]}],"div_label":"Regulator of Social Housing","degree":0,"related_ids":[]},{"id":"GOV-MHCLG-022","name":"Housing Ombudsman Service","type":"Units and teams","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"current","status":"current — 2026-07-15 (interim Ombudsman appointed)","function":"Handles complaints about registered providers of social housing. Executive non-departmental public body. Owner of the TrustID ATRS record.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/organisations/housing-ombudsman"],"source_quotes":[{"url":"https://www.gov.uk/government/organisations/housing-ombudsman","quotes":["looks at complaints about registered providers of social housing","Interim Housing Ombudsman appointed to support tenants"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"unit","depts":[{"dept":"Housing Ombudsman","div":"housing-ombudsman"}],"colleges":[],"directorate":"Housing Ombudsman","previous_parent":null,"parent_changed":null,"head":"Interim Housing Ombudsman appointed 15 July 2026 (name not read)","established":null,"location":null,"money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["planning and housing"],"confidence":"single_source","confidence_raw":"single_source","one_source":true,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"MHCLG","ids":[]},{"kind":"related","target":"GOV-MHCLG-023","ids":["GOV-MHCLG-023"]}],"div_label":"Housing Ombudsman","degree":1,"related_ids":["GOV-MHCLG-023"]},{"id":"GOV-MHCLG-023","name":"TrustID (Housing Ombudsman Service, ATRS)","type":"AI systems in use","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"live","status":"live — 2025-11-27 (ATRS published; phase \"Production\")","function":"Biometric liveness and facial-recognition checks on a live selfie against an identity document, used in recruitment identity verification. Failed matches go to the supplier's Document Analyst team for human review; candidates can ask HOS for a review.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/algorithmic-transparency-records/trustid","https://www.gov.uk/algorithmic-transparency-records?page=2"],"source_quotes":[{"url":"https://www.gov.uk/algorithmic-transparency-records/trustid","quotes":["TrustID performs biometric liveness and facial recognition checks on a live selfie captured by the person being checked","Convolutional Neural Networks (CNNs) for facial recognition and liveness checks."],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/algorithmic-transparency-records?page=2","quotes":["TrustID","Housing Ombudsman Service"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"system","depts":[{"dept":"Housing Ombudsman Service","div":"housing-ombudsman-service"}],"colleges":[{"college":"Housing Ombudsman Service","kind":"hosted"}],"directorate":"Housing Ombudsman Service, People Team","previous_parent":null,"parent_changed":null,"head":"Head of People (senior responsible owner)","established":null,"location":null,"money":null,"supplier_id_guess":"biz-trustid","system":{"tool_name":"TrustID","owner_body":"Housing Ombudsman Service","purpose":"identity verification in recruitment","method":"convolutional neural networks for face matching and liveness","human_oversight":"\"the two images are escalated to TrustID own Document Analyst team for human review\"","supplier":"TrustID Ltd (G-Cloud 12); Acuant Inc for face match/liveness","registers":"ATRS","register_url":"https://www.gov.uk/algorithmic-transparency-records/trustid","stage":"Production","first_published":"2025-11-27"},"rule":null,"topics":["public-sector adoption","data","safety and security"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"GOV-MHCLG-022","ids":["GOV-MHCLG-022"]},{"kind":"buys_from","target":"TrustID Ltd","ids":[]}],"div_label":"Housing Ombudsman Service","degree":1,"related_ids":["GOV-MHCLG-022"]},{"id":"GOV-MHCLG-024","name":"Local Government and Social Care Ombudsman (LGSCO)","type":"Units and teams","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"current","status":"current — 2026-10-28","function":"Investigates complaints about councils and adult social care providers in England. Runs a public-facing AI chatbot (ATRS record, July 2026).","composition":"","parent":"MHCLG (listed under \"Other\")","parent_research":"MHCLG (listed under \"Other\")","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/organisations/local-government-ombudsman","https://www.gov.uk/government/organisations#ministry-of-housing-communities-local-government"],"source_quotes":[{"url":"https://www.gov.uk/government/organisations/local-government-ombudsman","quotes":["looks at complaints about councils and some other authorities and organisations."],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/government/organisations#ministry-of-housing-communities-local-government","quotes":["Local Government and Social Care Ombudsman","Other"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"unit","depts":[{"dept":"Local Government and Social Care Ombudsman","div":"local-government-and-social-care-ombudsman"}],"colleges":[],"directorate":"Local Government and Social Care Ombudsman","previous_parent":null,"parent_changed":null,"head":null,"established":null,"location":null,"money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["local services","health and care"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"MHCLG","ids":[]},{"kind":"related","target":"GOV-MHCLG-025","ids":["GOV-MHCLG-025"]}],"div_label":"Local Government and Social Care Ombudsman","degree":1,"related_ids":["GOV-MHCLG-025"]},{"id":"GOV-MHCLG-025","name":"LGSCO Chatbot (ATRS)","type":"AI systems in use","category":"Housing & Communities","affiliation":"Ministerial department","status_group":"live","status":"live — 2026-07-02 (ATRS published; phase \"Public Beta\")","function":"A website chatbot that answers questions about the Ombudsman's role and how to complain, using retrieval over the LGSCO's own knowledge articles. 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Section 8 covers designation; section 16 adds GLA functions; section 1 came into force at Royal Assent (s.108). No Part, section or Schedule heading on the Act's contents page (shown as far as Schedule 21) mentions AI, data, digital or technology; s.50 is \"Sharing of information\".","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"Added or updated by Supplement 1 (edition 2.1).","checked":"2026-10-28","website":[],"sources":["https://www.legislation.gov.uk/ukpga/2026/23/introduction","https://www.legislation.gov.uk/ukpga/2026/23/section/1","https://www.legislation.gov.uk/ukpga/2026/23/contents","https://www.legislation.gov.uk/ukpga/2026/23/contents"],"source_quotes":[{"url":"https://www.legislation.gov.uk/ukpga/2026/23/introduction","quotes":["English Devolution and Community Empowerment Act 2026","2026 CHAPTER 23","[29th April 2026]","An Act to make provision about combined authorities, combined county authorities, the Greater London Authority,"],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.legislation.gov.uk/ukpga/2026/23/section/1","quotes":["(c)a mayoral strategic authority, including an established mayoral strategic authority.","(c)the GLA.","S. 1 in force at Royal Assent, see s. 108(1)(3)"],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.legislation.gov.uk/ukpga/2026/23/contents","quotes":["Combined authorities and CCAs: designation as established mayoral strategic authorities","Additional functions of the GLA"],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.legislation.gov.uk/ukpga/2026/23/contents","quotes":["50. 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A pilot with 10 local authorities, funded and supported by MHCLG's Local AI team, cut failed outreach attempts caused by poor descriptive data from 36% to 18%; the full rollout is now live across England and Wales.","composition":"","parent":"MHCLG","parent_research":"MHCLG","relationships":"","notes":"","checked":"2026-10-31","website":[],"sources":["https://mhclgdigital.blog.gov.uk/2026/10/30/helping-more-people-off-the-streets-how-ai-is-improving-streetlink/"],"source_quotes":[{"url":"https://mhclgdigital.blog.gov.uk/2026/10/30/helping-more-people-off-the-streets-how-ai-is-improving-streetlink/","quotes":["working with Home Connections on a pilot project with 10 local authorities to explore whether AI technology could enhance the service","halving the number of failed outreach attempts caused by poor descriptive data – dropping from 36% to 18%","The full rollout is now live on the service across England and 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