{"title":"NORTH EAST MAYORAL STRATEGIC AUTHORITY AI UNIVERSE","built":"2026-11-01 08:14 UTC","last_checked":"2026-10-28","checked_range":["2026-10-28","2026-10-28"],"as_of":"2026-10-28","buckets":[{"key":"unit","label":"Units and teams","color":"#8E2433","count":0},{"key":"system","label":"AI systems in use","color":"#1F2F4F","count":2},{"key":"prog","label":"Programmes and funds","color":"#2F5A45","count":0},{"key":"skills","label":"Skills and training","color":"#6E5716","count":0},{"key":"infra","label":"Compute and data infrastructure","color":"#54476E","count":0},{"key":"gov","label":"Governance and assurance","color":"#3E4555","count":2},{"key":"part","label":"Partnerships","color":"#5C5240","count":0},{"key":"rule","label":"Rules and law","color":"#A3394B","count":1},{"key":"reg","label":"Regulator actions","color":"#3D5A80","count":0}],"divisions":[{"key":"newcastle-city-council","label":"Newcastle City Council","count":2,"depts":[{"dept":"Newcastle City Council","count":2}]},{"key":"technology-and-transformation","label":"Technology and Transformation","count":1,"depts":[{"dept":"Technology and Transformation","count":1}]},{"key":"north-east-evidence-hub","label":"North East Evidence Hub","count":1,"depts":[{"dept":"North East Evidence Hub","count":1}]},{"key":"nemsa","label":"NEMSA","count":1,"depts":[{"dept":"NEMSA","count":1}]}],"colleges":[],"nodes":[{"id":"GOV-LOC-NEMSA-001","name":"North East MSA AI Policy","type":"Rules and law","category":"North East Mayoral Strategic Authority","affiliation":"Group page (one sub-page per strategic authority)","status_group":"current","status":"current — 2026-03-02 (approved; review date 1 September 2026; page updated 5 June 2026)","function":"Sets how the authority's staff and processes may use AI: AI may replace task-based processes (for example logging an enquiry) but \"should never fully replace a knowledge process\"; no decisions about individuals without human oversight; all AI tools must meet the standards of the Information Governance & Security Board. No named tools are listed.","composition":"","parent":"North East Mayoral Strategic Authority","parent_research":"North East Mayoral Strategic Authority","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.northeast-ca.gov.uk/ai-policy","https://www.northeast-ca.gov.uk/"],"source_quotes":[{"url":"https://www.northeast-ca.gov.uk/ai-policy","quotes":["AI technology may be used to replace task-based processes and for process automation.","AI will not be used to make decisions about individuals without human oversight."],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.northeast-ca.gov.uk/","quotes":["AI Policy"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"rule","depts":[{"dept":"Technology and Transformation","div":"technology-and-transformation"}],"colleges":[],"directorate":"Technology and Transformation","previous_parent":null,"parent_changed":null,"head":"Head of Technology and Transformation (policy owner; not named)","established":"2026-03-02","location":"Newcastle upon Tyne","money":null,"supplier_id_guess":null,"system":null,"rule":{"kind":"guidance","stage":"in force","stage_date":"2026-03-02","sponsor":"NEMSA","applies_to":"NEMSA staff and suppliers"},"topics":["public-sector adoption","regulation and standards","data"],"confidence":"single_source","confidence_raw":"single_source (one publisher); note the review date (1 September 2026) has passed and no revised version was shown","one_source":true,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"NEMSA","ids":[]}],"div_label":"Technology and Transformation","degree":0,"related_ids":[]},{"id":"GOV-LOC-NEMSA-002","name":"North East Evidence Hub: \"Artificial Intelligence\" sector page","type":"Governance and assurance","category":"North East Mayoral Strategic Authority","affiliation":"Group page (one sub-page per strategic authority)","status_group":"current","status":"current — 2026-07-21 (last updated; first published 2026-07-09)","function":"Regional evidence page on the AI sector: about 78 AI businesses and about 4,270 employees in the region (The Data City estimates), about 33 per cent of AI businesses showing growth signals (Beauhurst), set against DSIT's AI Sector Study 2024. States the region has been designated an AI Growth Zone and names data centre developments at Blyth and Cobalt Park.","composition":"","parent":"North East Mayoral Strategic Authority","parent_research":"North East Mayoral Strategic Authority","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://evidencehub.northeast-ca.gov.uk/artificial-intelligence"],"source_quotes":[{"url":"https://evidencehub.northeast-ca.gov.uk/artificial-intelligence","quotes":["designated an AI Growth Zone, with investment expected to support both the development and adoption of AI technologies","A key strength of the North East lies in its emerging data centre and digital infrastructure"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"gov","depts":[{"dept":"North East Evidence Hub","div":"north-east-evidence-hub"}],"colleges":[],"directorate":"North East Evidence Hub","previous_parent":null,"parent_changed":null,"head":null,"established":"2026-07-09","location":"North East England","money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["investment and growth","compute and infrastructure","data"],"confidence":"single_source","confidence_raw":"single_source (the AI Growth Zone designation was not found on a GOV.UK page in this session — see Gaps)","one_source":true,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"parent","target":"NEMSA","ids":[]},{"kind":"related","target":"North East Local Growth Plan","ids":[]}],"div_label":"North East Evidence Hub","degree":1,"related_ids":["GOV-LOC-NEMSA-005"]},{"id":"GOV-LOC-NEMSA-003","name":"Newcastle City Council: AWS Contact Centre Services (Amazon Q and Contact Lens) (ATRS)","type":"AI systems in use","category":"North East Mayoral Strategic Authority","affiliation":"Group page (one sub-page per strategic authority)","status_group":"live","status":"live — 2026-10-23 (record updated)","function":"Amazon Q gives contact-centre staff real-time prompts and approved information; Contact Lens transcribes calls and analyses interactions. Used daily across council contact services. PwC supported design and implementation.","composition":"","parent":"Newcastle City Council (constituent)","parent_research":"Newcastle City Council (constituent)","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/algorithmic-transparency-records/newcastle-city-council-aws-contact-centre-services-amazon-q-and-contact-lens","https://www.gov.uk/algorithmic-transparency-records"],"source_quotes":[{"url":"https://www.gov.uk/algorithmic-transparency-records/newcastle-city-council-aws-contact-centre-services-amazon-q-and-contact-lens","quotes":["to support quicker, more consistent customer service, and all decisions remain with council staff.","All outputs are reviewed by council staff and treated as advisory."],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/algorithmic-transparency-records","quotes":["Newcastle City Council: AWS Contact Centre Services (Amazon Q and Contact Lens)"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"system","depts":[{"dept":"Newcastle City Council","div":"newcastle-city-council"}],"colleges":[],"directorate":"Newcastle City Council, Customer Experience and Change","previous_parent":null,"parent_changed":null,"head":null,"established":"record 2026-08-13","location":"Newcastle upon Tyne","money":"null (not stated; framework call-off)","supplier_id_guess":"biz-amazon-web-services ; biz-pwc","system":{"tool_name":"AWS Contact Centre Services","owner_body":"Newcastle City Council","purpose":"contact-centre agent support and call analytics","method":"AWS-managed models; \"Models are not trained on council data.\"","human_oversight":"\"All outputs are reviewed by council staff and treated as advisory.\"","supplier":"Amazon Web Services; PwC (implementation)","registers":"ATRS","register_url":"https://www.gov.uk/algorithmic-transparency-records/newcastle-city-council-aws-contact-centre-services-amazon-q-and-contact-lens","stage":"Production","first_published":"2026-08-13"},"rule":null,"topics":["local services","public-sector adoption"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"buys_from","target":"Amazon Web Services","ids":[]},{"kind":"buys_from","target":"PwC","ids":[]}],"div_label":"Newcastle City Council","degree":0,"related_ids":[]},{"id":"GOV-LOC-NEMSA-004","name":"Newcastle City Council: Magic Notes (ATRS)","type":"AI systems in use","category":"North East Mayoral Strategic Authority","affiliation":"Group page (one sub-page per strategic authority)","status_group":"pilot","status":"pilot — 2026-09-10 (record updated; phase Private Beta)","function":"Adult social care practitioners record conversations on council devices; Deepgram (Whisper fallback) transcribes and an OpenAI model summarises; staff review and copy output into the Eclipse case system. Proof-of-concept followed by a 12-month negotiated contract.","composition":"","parent":"Newcastle City Council (constituent)","parent_research":"Newcastle City Council (constituent)","relationships":"","notes":"","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/algorithmic-transparency-records/newcastle-city-council-magic-notes","https://www.gov.uk/algorithmic-transparency-records"],"source_quotes":[{"url":"https://www.gov.uk/algorithmic-transparency-records/newcastle-city-council-magic-notes","quotes":["A digital solution designed to help adult social care professionals quickly and securely record case notes","BEAM retains data only for a limited period (up to 120 days) before deletion."],"accessed":"2026-10-28","secondary":false,"raw":""},{"url":"https://www.gov.uk/algorithmic-transparency-records","quotes":["Newcastle City Council: Magic Notes"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"system","depts":[{"dept":"Newcastle City Council","div":"newcastle-city-council"}],"colleges":[],"directorate":"Newcastle City Council, Adult Social Care and Prevention","previous_parent":null,"parent_changed":null,"head":null,"established":"DPIA approved 2025-10-08; record 2025-12-16","location":"Newcastle upon Tyne","money":"null (not stated)","supplier_id_guess":"biz-beam ; biz-openai ; biz-deepgram","system":{"tool_name":"Magic Notes","owner_body":"Newcastle City Council","purpose":"adult social care case notes","method":"speech-to-text (Deepgram, OpenAI Whisper) and OpenAI LLM summaries","human_oversight":"practitioners review and edit; \"they are responsible for the decision making and content\"","supplier":"Beam UP Limited","registers":"ATRS","register_url":"https://www.gov.uk/algorithmic-transparency-records/newcastle-city-council-magic-notes","stage":"Private Beta","first_published":"2025-12-16"},"rule":null,"topics":["health and care","local services"],"confidence":"verified","confidence_raw":"verified","one_source":false,"as_of":"2026-10-28","rec_table":[],"ext_links":[{"kind":"related","id":"GOV-LOC-GLA-013","name":"Kingston Council: Magic Notes pilot (LGA case bank)","page":"local/greater-london-authority","href":"../../local/greater-london-authority/#org=GOV-LOC-GLA-013","page_label":"GLA / London"}],"link_texts":[{"kind":"buys_from","target":"Beam","ids":[]},{"kind":"related","target":"GOV-LOC-GLA-013 (Kingston Magic Notes)","ids":["GOV-LOC-GLA-013"]}],"div_label":"Newcastle City Council","degree":0,"related_ids":[]},{"id":"GOV-LOC-NEMSA-005","name":"North East Local Growth Plan: innovation adoption priority","type":"Governance and assurance","category":"North East Mayoral Strategic Authority","affiliation":"Group page (one sub-page per strategic authority)","status_group":"current","status":"current — 2026-05-08 (GOV.UK page updated)","function":"The agreed shared Local Growth Plan priority for the North East includes improving commercialisation, adoption and diffusion of innovation and research. AI is not named in the priority text.","composition":"","parent":"North East Mayoral Strategic Authority","parent_research":"North East Mayoral Strategic Authority","relationships":"","notes":"Cross-references: the CMA referral of a proposed subsidy to Sunderland City Council by the North East MSA (7 October 2026) is recorded in the national layer (GOV-LOC-023 table); it is not shown to involve AI. £30m local AI partnerships (GOV-LOC-MSA-001): the North East is not named.","checked":"2026-10-28","website":[],"sources":["https://www.gov.uk/government/publications/local-growth-plans-england/agreed-shared-local-growth-plan-priorities"],"source_quotes":[{"url":"https://www.gov.uk/government/publications/local-growth-plans-england/agreed-shared-local-growth-plan-priorities","quotes":["improve commercialisation, adoption and diffusion of innovation and research"],"accessed":"2026-10-28","secondary":false,"raw":""}],"bucket":"gov","depts":[{"dept":"NEMSA","div":"nemsa"}],"colleges":[],"directorate":"NEMSA","previous_parent":null,"parent_changed":null,"head":null,"established":"2025-07-21 (GOV.UK page first published)","location":"North East England","money":null,"supplier_id_guess":null,"system":null,"rule":null,"topics":["investment and growth"],"confidence":"single_source","confidence_raw":"single_source","one_source":true,"as_of":"2026-10-28","rec_table":[],"ext_links":[],"link_texts":[{"kind":"related","target":"GOV-LOC-NEMSA-002","ids":["GOV-LOC-NEMSA-002"]}],"div_label":"NEMSA","degree":1,"related_ids":["GOV-LOC-NEMSA-002"]}],"links":[{"source":"GOV-LOC-NEMSA-005","target":"GOV-LOC-NEMSA-002","kind":"related","evidence":"GOV-LOC-NEMSA-005 links: related → GOV-LOC-NEMSA-002"}],"placement_method":{"head":4,"tree":1}}